Telephone Answering Service
Why Would I Need That?
People are busy and value their time. So should you. Think about the last time you tried to call a business and got stuck on hold or with a not-so-intuitive IVR system. Did you get frustrated and hang up? Here’s how a live answering service can make all the difference:
How It Works
Make each call count
With our telephone answering service, a real person belonging to the i24 team will answer all your calls.
Progressive billing and 24/7 support
You get high quality, customized assistance and customer support, 24/7 -- and you pay only for what you use.
Clear and easy account management
You will have access to call recordings online, on-call schedules; account stats and billing.
By The Numbers
That’s how many calls we answer each day, thanks to our qualified and trained in-house and remote live agents.
That’s how many years we’ve been in this business. i24 is now as a third generation family-owned and operated Canadian enterprise.
That’s the number of calls we put on hold. And we are proud of it. Plus, with our seamless integration and scripting protocol, we make callers think they reached your office, not ours.
Industries We Serve
The Team That Makes It Happen
No wonder we have been awarded the national CAM-X Award of Excellence for 22 consecutive years: Our experienced team will take you through the discovery, contract, scripting, training, demonstration, activation and management stages, and set you up with live agents that fit your company.