Can't answer the phone? We will do it for you! → 24/7 Live Telephone Answering Service

Never miss a call again: Service-based businesses need a real person to offer support and answers when customers call. With i24 call management solutions, trained i24 agents will field your calls around the clock.

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1-866-360-3435

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Telephone Answering Service
Why Would I Need That?

People are busy and value their time. So should you. Think about the last time you tried to call a business and got stuck on hold or with a not-so-intuitive IVR system. Did you get frustrated and hang up? Here’s how a live answering service can make all the difference:

Engage First-time Callers

Research shows that 85% of callers never call back if they can’t speak with a live person on their first call.

Deliver On Customer Service

Almost 90% of consumers stop working with a company after experiencing poor customer service.

Increase Productivity

It’s true: Businesses that use live telephone answering can increase their productivity by more than 50%.

How It Works

Make each call count

With our telephone answering service, a real person belonging to the i24 team will answer all your calls.

Progressive billing and 24/7 support

You get high quality, customized assistance and customer support, 24/7 -- and you pay only for what you use.

Clear and easy account management

You will have access to call recordings online, on-call schedules; account stats and billing.

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By The Numbers

That’s how many calls we answer each day, thanks to our qualified and trained in-house and remote live agents.

That’s how many years we’ve been in this business. i24 is now as a third generation family-owned and operated Canadian enterprise.

That’s the number of calls we put on hold. And we are proud of it. Plus, with our seamless integration and scripting protocol, we make callers think they reached your office, not ours.

What Our Clients Say

“This company goes above and beyond, over and over.”

J.A., Saskatchewan

“We have had excellent, uninterrupted service since the beginning.”

A.J., Montreal

“Very professional.”

D.R., [include location?]

Industries We Serve

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The Team That Makes It Happen

No wonder we have been awarded the national CAM-X Award of Excellence for 22 consecutive years: Our experienced team will take you through the discovery, contract, scripting, training, demonstration, activation and management stages, and set you up with live agents that fit your company.

William Godse

Jessica Miston

Mark Jonson

Pattric Pool

Dianna Smith

Need More Info?

Call Us! You won’t be put on hold, promise.
1-866-360-3435